Compare Prices Without Hiding the Scope
Competing quotes are rarely identical. A lower number may cover a smaller scope, and a higher number may include services the buyer does not need.
Read the signal
Sellers can make this conversation worse by attacking competitors or burying their own exclusions. The buyer needs a fair comparison of the work, risk, and commitments attached to each price.
Make the next move
Ask which alternatives are in the comparison and what decision criteria matter. Build a simple comparison of scope, implementation, support, usage limits, and contract terms. State where your offer costs more and why; acknowledge when another option is a better fit.
Language you can adapt
Illustrative wording:
To compare these fairly, could we put the included services and usage assumptions side by side? I can show where our price differs and which differences may matter to your team.
The wording is a starting point. Replace the problem, evidence, and request with details the buyer actually gave you. If those details are missing, ask a question before sending a polished message. Specificity makes it easier for the buyer to correct your understanding and easier for you to see whether the opportunity is moving.
Decide what happens next
If the buyer values a feature you do not provide, be clear. If the offers are functionally similar, avoid vague claims of superior value. Let the buyer decide whether the difference earns its price.
Write the result in your deal notes as an observable fact: who responded, what they agreed to do, and when. A friendly reply is useful, but a decision, a named owner, or a scheduled review tells you more. If the next step remains vague, treat that as information about the deal rather than a reason to send the same follow-up again.
Use these examples responsibly. Describe your product, pricing, and customer results accurately, and adapt every suggestion to the buyer’s stated process.